Frequently Asked questions

• What payment methods do you accept?

  We accept payments through Stripe, providing you with a secure and convenient payment experience. Stripe supports major credit cards and popular digital wallets like Apple Pay and Google Pay. If you have any payment-related questions, contact our support support@aiimagegenerator.is for further assistant.

• Is the checkout process secure?

  Yes, payments are processed by Stripe, one of the largest payment processors. You can trust that your payments are safe and secure.

• Can I cancel my subscription on my own? Where can I do it?

  Certainly! You can cancel your subscription at any time in My Account (https://aiimagegenerator.is/user/settings). Additionally, our payment processing is supported by the professional service Stripe, and we do not store any of your credit card information, ensuring your security.

• Can I upgrade or downgrade my plan at any time?

  Yes, absolutely! With us, you have the flexibility to upgrade or downgrade your plan at any time to suit your needs better. Whether you want to unlock additional features or adjust your subscription, our system allows for seamless plan changes.

• What happens if I exceed the limits of my chosen plan?

  You will not be able to exceed the allocated number of generations provided. Once you consume all of them, your account will be downgraded to a free plan.

• Are there any hidden fees?

  No, there are no hidden fees. The pricing is transparent and straightforward. You only pay for the services and features you choose to use, and there are no additional or hidden charges.

• Are you going to raise prices?

  Probably... While we try to keep our plans affordable, we also add more features and build more powerful models, which have a higher cost.

• What do you mean when you say "images are private"?

  When we say that "images are private," we mean that the images you generate are exclusively visible to you. No one else can access them. This ensures that your creations remain your own personal property. On the other hand, when we state that "images are not private," it implies that they may be featured in our Gallery as part of a curated selection. However, we assure you that no personal information will be displayed alongside these images, so you can have peace of mind about your privacy.

• If I subscribe, will I still get the message "too much traffic?"

  You really shouldn’t, and in the rare events it happens, it should never last long. If you do, contact us at support@aiimagegenerator.is for support.

• Can I get help using the product?

  Yes! Feel free to email us at support@aiimagegenerator.is.

• Does my subscription include API access?

  No, we don’t have a public API at the moment but will be offering one in the near future. We would love to hear your specific requirements.